Refund policy

Return and Refund Policy for Digital Products

All Sales Are Final After Access

Due to the nature of digital content, all sales are considered final once access to the digital product has been granted. This includes downloadable files, streaming media, or other digital formats. We do not accept returns, cancellations, or offer refunds once the product has been delivered or made accessible, unless required by law or the product is defective.

No Statutory Right of Withdrawal

U.S. law does not provide a mandatory “cooling-off” period for digital purchases. Therefore, once the transaction is completed and the content is accessible, you are not entitled to a refund unless the product fails to perform as described or is otherwise non-functional.

By completing your purchase, you agree to this no-refund policy and acknowledge that the delivery of digital content is considered fulfilled at the time of access.

Defective or Inaccessible Products

If the digital product you purchased is defective, inaccessible, or does not match its description, please contact us at info@studio-remier.com. Include your order number and a brief explanation of the issue. We will review your case and respond within a reasonable timeframe, consistent with applicable U.S. consumer protection guidelines.

Contact

For questions about your purchase or if you are experiencing technical issues accessing your digital product, please contact us at info@studio-remier.com.